Service, Maintenance and Production

A.KRÜSS Optronic has been property of one family for over 200 years. We have always perceived ourselves as a service company and attach great importance to being close to our customers and offering skilled consulting.


 

Training in the KRÜSS laboratory

Technical support and Training

The Krüss engineers, workshop manager and specialists will gladly provide qualified support just for you. Our technical consultants can also conduct special training sessions at your facility. Please contact us for further details  (service©kruess•com)  .
If our standard series instruments do not solve your specific problems, we can also develop tailor-made solutions.

 


 

Service at KRÜSS

Calibration

Optimal accuracy is an essential feature of any measuring instrument. We provide high-precision calibration, in air-conditioned surroundings, using standard gauged testing equipment and certified liquids. The calibration is then documented on special calibration certificates, so you can be confident in your measurements.

 


 

Service at KRÜSS

Maintenance and Repairs

Regular servicing of your instruments will extend their service life considerably. We provide a cost-efficient service check. A cleaned, centred, greased, adjusted and calibrated instrument will be returned to you. With a service contract you can ensure the reliable functioning and readiness for use of your instruments. Krüss also provides maintenance for products by other manufacturers.

Even the most reliable instrument sometimes needs repairing. We will just do that – quickly and at minimum cost. Your key advantage is that these repairs are carried out by the same specialists who manufactured the instrument. Your older instruments can also be repaired at our workshop. Of course we offer a two-year warranty period on all repairs. For our microscopes we even grant a three-year warranty!


Delivery Form for Maintenance or Repair of your Equipment

Your KRÜSS equipment needs maintenance or repair?
Please fill out the delivery form provided and add to delivery.
Please download here: Service form.


 

Production

For seven generations we have been developing and manufacturing high-quality and innovative measuring instruments. Our research in particular has made our product lines famous in the world of high-precision, state-of-the-art instruments.

 


In the KRÜSS laboratory

Special Orders

If our standard series instruments do not solve your specific problems, we can develop tailor-made solutions. Providing specialist technical support and numerous opportunities for customised products, our staff will swiftly find solutions just for you.

 


Development of new products at KRÜSS

Development

For more than 200 years our innovations have been at the heart of our business. Our development team looks after updates and enhancements of our products. Ongoing research and development ensures the technological advances of our products.

 


 
ISO Zertifikat

Management System Certificates

A.KRÜSS Optronic holds the ISO 9001 (quality management) as well as the ISO 14001 (environmental management system), both internationally recognized standards.

Certificate ISO 9001:2015 (PDF)
Certificate ISO 14001:2015 (PDF)