Service - Warranty extensions

Warranty extensions

Extended device protection with our preventive maintenance

Give us the opportunity to provide maintenance for your A.KRÜSS device once a year and we extend your warranty to 3 years. As to our microscopes, we grant a 5-year warranty even without preventive maintenance.

warranty-extension

Why preventive maintenance?

It makes sense to have your A.KRÜSS device checked by us at regular intervals. Only by this can we ensure that all instrument-specific measurement accuracies are safely achieved and that your instrument has the longest possible life span.

Which services does a maintenance include?

  • Cleaning of all device surfaces
  • Cleaning all relevant components for the proper functioning of the device
  • Functional test and, if necessary, adjustment of the touchscreen
  • Functional test of the peristaltic pump (if available)
  • Functional test of the drying unit (if available)
  • Functional test of the autosampler and the flow-throug measuring cell (if available)
  • Check the general settings
  • Check the printer, USB and Ethernet port
  • Tightness test of all tubes and replacement if necessary
  • Checking the temperature with certified measuring and testing equipment
  • Calibration of the device with recognised and traceable standards, adjustment if necessary
  • Device testing and measurement according to DIN VDE 0701-0702
  • Creation of a maintenance record
  • Creation of a calibration certificate

What do you ensure with preventative maintenance?

  • Device-specific measurement accuracies are safely achieved
  • Live span of device lengthens
  • Warranty extends up to 3 years
  • Cleanliness and operating safety is improved
  • Your software is always up to date
  • You safely pass through every audit

Please contact us if you are interested in a warranty extension.

Tel: +49 40 514 317-0

Any Questions?

We will be glad to help.

+49 40 514 317-0

sales@kruess.com

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