Service and maintenance contracts

Service and maintenance contracts

Your advantage as A.KRÜSS customer

  • Annual inspection and maintenance of your equipment, including all functional and safety checks, cleaning of the most important components, calibration with certified traceable calibration standards and, if necessary, adjustment and detailed documentation
  • Shortened response and problem resolution times
  • On request latest firmware updates
  • Hire of rental equipment to bridge maintenance, calibration, adjustment and repair times

Certified Services

 In the first yearFollow-up to standard warranty 
ServicesWarrantyMaintenance contractSingle maintenance
Device protection 1 year3 years* -
Quick response time24 hours
(via Phone and Email)
24 hours
(via Phone and Email)
24 hours
(via Phone and Email)
Maintenance visit per year - 1 maintenance visit1 maintenance visit
Labour costs for
maintenance visit (s) included
YesYesYes
Travel costs for
maintenance visit (s) included
YesYesYes
Free firmware updatesYesYesYes
Preference in the allocation
of loan devices
YesYesDepending on availability
Preference for
additional repairs
YesYesDepending on availability
Discount on labor costs
for additional repairs**
100 %10 % -
Discount on travel costs
for additional repairs**
100 %10 % -
Discount for replacement of
wearing parts
(e. g. tubes, protective cover, etc.)
100 % 10 % -
Discount on firmware upgrades100 %10 % -

*Warranty extension up to 3 years per device from date of delivery
**Except additional repairs that may become necessary due to improper use of the devices

Overview Certified Service

Any Questions?

We will be glad to help.

+49 40 514 317-0

sales@kruess.com

We use cookies to optimise and continuously improve our website for you. By continuing to use this website, you agree to the use of cookies. Please find further information on cookies in our privacy policy.

Accept